Several years ago, the HR departments began having difficulty processing the increasing number of applications. In the past, applicant tracking systems have handled a variety of problems, including hiring time, cost per hire, etc. The problem of processing large numbers of applicants has been resolved in 2022. Still, they struggle to optimize and enhance their recruitment processes in order to improve the quality of hires. There is still room for improvement with the tools and functions introduced by applicant tracking systems. You can use artificial intelligence to boost your existing applicant tracking system by filling this void with artificial intelligence. We will examine AI tools in this article to see what benefits they offer in the talent acquisition process.
The advantages and functions of integrating AI
The healthcare industry, the manufacturing sector, the food chain, and the data analysis departments are well-known for AI integrations, but the HR and Recruitment departments have largely been ignored. Before getting to the benefits of AI integration, I’d like to briefly mention the tools and features of AI that can be incorporated into an ATS in order to boost its performance.
Intelligent screening of candidates to select quality candidates
Using AI integrations in recruitment can help you identify applicants who match your talent acquisition practices. By using an AI tool, a company can create a trend or pattern based on its existing employees and staff, and use that to hire talent. The pattern is generated based on various factors, including past experience, skills, certifications, etc. By screening thousands of applications in a matter of seconds, the AI-based tools will save organizations time and resources by limiting their search to only the best candidates. Therefore, HR recruitment teams can spend less time and energy on recruiting, thus achieving an important stage of talent acquisition efficiently.
Context-sensitive chatbots
Regardless of how much a company invests in human resources, HR processes can only be as efficient as their people. In order to resolve this inefficiency, organizations can deploy smart, intelligent chat and voice bots that are available 24/7 to communicate with prospective candidates in a context-based manner to improve candidate experience. The AI-powered chatbots determine the emotion and intent of messages based on communication datasets.
The result will be that candidates will contact in a timely manner, as well as that the automated response will seem humanlike. You can optimize your candidate experience by integrating AI into your company’s processes.
Using artificial intelligence for interviews
A recruitment automation software solution can conduct online interviews of shortlisted candidates in a conducive manner by offering multiple tools to optimize the outcome of talent acquisition processes. You should be able to record the candidate’s answers so they can perform well on the test. The latest AI integrations in HR and recruitment CRM systems are capable of analyzing candidates’ audio-visual attributes, such as their choice of words, facial expressions, and tone of voice, to determine their suitability for the role and degree of alignment with work culture and values. Isn’t that quite frightening?
Here is a short overview of how artificial intelligence can optimize which phases of the talent acquisition process. To maximize the efficiency, performance, and effectiveness of your applicant tracking system, let’s briefly discuss the benefits of integrating AI.
Diversity and equality must consider
A company’s HR and talent acquisition departments treat all incoming candidates equally. Nevertheless, no matter how neutral we try to be, there will always be a little bias because of a variety of factors. The development of stereotypical views of candidates of a certain group can influence by past experiences. Furthermore, geographical bias and stereotyping can also sabotage companies’ efforts to find talent.
In order to improve the outcome of the recruitment process, AI has access to various tools. One of the most groundbreaking aspects of AI is that it remains unbiased. In spite of the 24/7 nature of artificial intelligence, it does not discriminate against candidates. Recruitment also adheres to the organization’s equal opportunity policy.
Candidates had a better experience
We discussed AI-driven intelligent chatbots in our previous sections. Chatbots offer a better candidate experience, resulting in a stronger digital identity for your company. When an HR employee is in the office, a smart bot is available 24/7/365 to conduct research and answer incoming questions. Artificially intelligent bots continuously improve their interactions across channels to provide users with a natural, and human-like experience.
- Chatbots: a helpful tool
- Making use of voice-bots
- Bots that are context-aware
Improvements in talent acquisition KPIs
By integrating AI into your talent acquisition system, you can achieve your KPIs. AI integrations, for instance, can improve KPIs such as time-to-hire by intelligently analyzing heaps of applications in no time. Artificial intelligence can parse applications based on a number of keywords simultaneously. Additionally, other recruitment KPIs like quality-of-hire and cost-per-hire, which can optimize while simultaneously saving resources, can optimize, too.
A company’s preferred KPIs can integrate into AI integrations to improve its hiring process. In the following step, the AI will analyze the importance of organizational KPIs. By doing so, you can achieve the most important milestones of your hiring process autonomously. By using AI-powered online interviews, recruiters can find out useful information about candidates. Information about the candidates is gathered from many sources, including facial expressions and words used. It ensures the quality of the hired candidates to analyze every step of the recruitment process.
