QuickBooks Error 15212 is an error you might face while downloading a new update of the payroll software app. This QuickBooks payroll error 15212 arises due to incomplete or incorrect installation of updates. You can troubleshoot the error by identifying all possible reasons and probable methods.

In this post we have discussed about this issue, it’s causes and the DIY troubleshooting methods in order to resolve the problem.


Also read: QuickBooks Error code PS077


Reasons for QuickBooks Update Error 15212

The QuickBooks Update error 15212 can appear because of the following prominent reasons:

  • Inactive subscription of QuickBooks and(or) Payroll software.
  • An active firewall or antivirus software prohibits the download of new software.
  • You might be using two different versions of QuickBooks software like QuickBooks premier edition and QuickBooks enterprise edition. Simultaneous working of both apps can hamper updates.


General Tip to fix QuickBooks Error 15212

  • Update Your QuickBooks Desktop App manually
  • Open your “QuickBooks Desktop” and go to the “Help” section.
  • Under the “Help” section, look for the “Update QuickBooks” option.

  • After clicking on the “Update QuickBooks,” go to the “Options.”
  • If the “Shared Download” has been marked “Yes,’’ then select “No” & hit “Save.”
  • Now, go ahead & download the “QuickBooks” update.


Methods to Resolve QuickBooks Error Code 15212

Following are the methods in order to troubleshoot the QuickBooks error message 15215:

1: Map the Network Drive

  • On your system, go to the “This PC/My Computer” icon present on the Desktop and open it.
  • In the “This PC/ My Computer” window, look for “Map Network Drive” on the top ribbon.
  • Click on the “Map Network Drive,” then a “Data Record” will appear, which you’ll have to select. Select files when prompted to do so while continuously refreshing your payroll software.

  • After the remapping process is complete, reboot your “Framework” and check whether the errors are fixed or not.


2: Uninstall and re-install QuickBooks Desktop App

  • Head towards the “Start” menu or press the “Windows” key and search for “Control Panel.”
  • Open “Control Panel” & clock on the “Programs & Feature” option.
  • Out of all the installed apps, right-click on the “QuickBooks Desktop” version and select “Uninstall.”

  • In the “QuickBooks Desktop Installation Wizard” window, choose “Remove.”
  • Reboot your system and download the new ” QuickBooks Desktop version.”
  • Follow the prescribed process and tap on “Next.”
  • Enter a valid product and license number.
  • After the successful installation, check whether the error has been resolved satisfactorily.


3: Download the update in Safe Mode

  • Click on the “Start” button or the “Windows” key.
  • Now, hold the “Shift” key and go to “Power” options, and select “Restart.”
  • A “Blue Screen” will appear, choose “Troubleshoot” and switch to “Advanced” options.
  • Restart your system after clicking on “Startup Settings.”
  • On the “Startup Settings” screen, enable “Safe Mode with Networking.”
  • “Sign in” to your system and go to the “QuickBooks Desktop” icon, right-click on it and select “Run as Administrator.”
  • After opening the app, head towards the “Help” section and choose “Update QuickBooks Desktop.”
  • Select “Update Now” and then tap on “Get Updates.”
  • Close “QuickBooks” and “Restart” your system.



We hope by now you are well aware of QuickBooks error code 15212, from its causes to all solutions to troubleshoot it and avoid it in the future while updating the “QuickBooks Desktop”. All these methods are reviewed and recommended by our team of experts, who have a great reservoir of knowledge about QuickBooks and the errors you all face while using it.

For any further assistance you can contact us or directly connect with QuickBooks error support team via our helpline i.e., 1-800-615-2347.


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