hp printer troubleshooting steps

If you are getting the error notification of HP printer ink system failure, it means there is a critical issue with your toner cartridge. However, there is no need to panic as this problem has been faced by almost every HP printer user on their device’s control panel. You may also receive this error message in terms of alphanumeric codes (for example, 0xC or 0xB) based on the model of your HP printing machine. The reason behind this printer error can be many, but it is necessary to be aware of a few major causes that can indicate a severe issue in your device. So, in this article, you can learn about the error symptoms that can occur due to malfunction in the HP printer’s ink system. Also, it will cover a few troubleshooting methods that can resolve this toner cartridge problem in your HP printer.

Identify HP Printer Ink System Failure Symptoms With Best HP Printer Troubleshooting Steps

If you are wondering about what are major reasons behind experiencing the HP printer ink system failure, go through the following points of HP Printers Troubleshooting Steps. Let’s have a look at a few symptoms of this error and the reason behind its occurrence so that you can apply some preliminary fixes to resolve this cartridge error, before trying the advanced technical steps.

HP Ink Cartridge Issues Indicating Toner System Failure And Steps To Fix Them

These fixes will help you to understand the underlying causes of failure of toner settings in your HP printing machine. So, let’s check out a few problems and its solutions.

Printer Model And Ink Cartridge Not Compatible

  • In case your ink cartridge is incompatible with the HP printer model, the ink system can start malfunctioning after a while.
  • Make sure to install the correct HP cartridge that is available exclusively for your printing machine. If you don’t know where to find the exact product, visit ink cartridges manufacturer’s website for more information.

Printer Unable To Detect New Cartridge

Some HP printers may not detect the newly installed cartridge even if the toner is correct. Further, it can lead to this error if the cartridges setup is not proper. Hence, remove the ink cartridge from your HP printer and reinstall it by following accurate technical instructions.
For installing the cartridge properly, switch off the device and remove all the cables and peripherals connected to your HP printer. Wait for around 50 to 60 seconds and reconnect all the power cords and devices including PC or laptop. Switch on your printing machine and wait until it settles down for a test printing.

Low Ink Level Or Empty Toner In Your Cartridges

  • Another best way to identify the symptom of this error is by checking the ink cartridges in your HP printer. So, the toner system can fail due to an empty or extremely low level of ink in the cartridges.
  • So, if you have replaced with a new cartridge and still getting this error, you may have to reset the counter to resolve it. Hence, you must switch off your printer and remove all the plugs and devices connected to it.
  • On some HP printer models, the users may have to hit both the ‘#’ and ‘9’ buttons and hold them for around 30 to 40 seconds. After this, put the plugs back into the printer and turn on the power supply without releasing the buttons. Then wait for 30-40 seconds more and release the buttons of ‘#’ and ‘9’. Finally, hit the power button on your HP printer and check if the toner system is still prevailing.

Clogged Vents And Printhead In Your Ink Cartridge

Sometimes, the ink system can fail in your HP printer due to deposition of ink around its printhead or nozzle area. Further, it leads to clogging the ink cartridge vents and blocks your printer to detect the status of the cartridges.

To resolve this problem, you can utilize a clean moist cloth and clean the ink deposited around the nozzles, printhead and near the cartridges. You must also maintain the proper cleanliness of your HP printer so that the ink doesn’t get mixed with the dust and blocks the flow of ink completely. Also, you can remove the toner cartridge, clean it up thoroughly and install it back by following a proper method.

Technical Steps To Fix Ink System Failure On HP Printer

If none of the above preliminary fixes help to troubleshoot HP printer ink system failure error, follow these steps below.

  • The issue of ink system malfunction can occur due to low-quality cartridges in your printer. Hence, make sure to purchase only genuine HP ink cartridges.
  • You can use the built-in automated tool from HP printer’s control panel and keep your printhead clean. So, go to ‘Control Panel’ and use the right arrow button to expand the options.
  • Then choose ‘Setup’ and find the option of ‘Tools’. Finally, touch the button of ‘Clean Printhead and wait until HP printer finishes the cleaning task and generates printouts.
    Also, you can apply the latest HP printer drivers update to resolve the problem with the ink system. For this, connect your printing machine to the HP ePrint server. Then click on ‘Settings’ and select ‘Printer Update’. Hopefully, now you won’t face any error due to failure in the toner cartridge system in your HP printer.

How Do I Setup HP Printer Via – 123.hp.com/setup

The 123.hp.com Driver Software acts as an interface between your printer and operating device. You can experience the bliss of your printer by installing the right driver. Eventually, select the appropriate Full feature or Basic driver for your Printer model. Then download and install the Printer Software from 123.hp.com.

Driver Download for Windows

  • Initially, connect the Printer and Windows device to the active network
  • Now, move onto the manufacturer’s official webpage on your computer.
  • Eventually, navigate to 123.hp.com to get a direct link to the driver download page.
  • Next, choose the suitable Printer Driver and tap on the download option.
  • Once the HP Driver Download for Windows is complete, start installing it.

Driver Download for Mac

  • Firstly, establish a network connection for Mac device and Printer.
  • Next, visit the manufacturer site and type the Model number.
  • Now, the screen displays the available Printer Drivers for MAC.
  • At this point, select the compatible driver and click on the download using 123.hp.com/setup.
  • Wait until the driver gets downloaded, and initiate the installation wizard.

Wireless Setup Wizard

The wireless setup wizard is a simple and easy method to connect with the devices. This method is highly effective for printers with a touch panel display. Before moving on the process, know your network details.

  • Initially, touch the settings icon on your printer control panel.
  • Then, move onto the Network menu and select the wireless setting option.
  • Next, choose the Wireless 123.hp.com/setup Wizard option from the available options.
  • Now, you will notice the set of wireless networks on the screen.
  • Eventually, choose your network name from the list.
  • Sequentially, enter the password and configure the Wireless setup.
  • If your network name is not available, then you need to add the network manually.
  • Then proceed with the Wireless Setup Wizard instructions.

Note: The wireless network must be stable for uninterrupted service. Connect both the printer and computer with the same network.

The WPS method offers two modes of connections; Pushbutton and Pin modes. In these two, the Pushbutton method is simple and easy. Go with the below steps for configuring the Wi-Fi Protected Setup:

Firstly, press the Pushbutton on your HP printer.
Then within a few minutes, activate the Pushbutton on your router. Finally, the network connection is established for your printer.
Note: Both the Printer and Router must be capable of supporting the Pushbutton mode.

So its very easy to setup your HP Printer via 123 hp com setup.


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